Job Description

eMed is seeking a high-energy, detail-oriented Quality & Regulatory Intern to join our team. At eMed, we are redefining healthcare delivery through technology. This role offers a unique opportunity to learn how a digital health company maintains institutional-grade compliance while operating at the speed of a tech startup. You will support the team in ensuring our products, research, and clinical operations meet the highest standards of safety, privacy, and regulatory rigor.

Key Responsibilities

• Quality Management System (QMS) Maintenance: Assist in the administration of the eMed QMS. This includes managing document control, updating Standard Operating Procedures (SOPs), and ensuring version history accuracy across all departments.
• Regulatory Submissions & Tracking: Support the preparation and filing of regulatory submissions (IRB, FDA, or state-level licensing). Maintain a centralized "Regulatory Calendar" to track expiration dates and renewal milestones.
• Audit Support & Internal Compliance: Assist in conducting internal "spot-check" audits to ensure departmental adherence to HIPAA, SOC2, and internal Quality policies.
• Marketing & Communications Compliance: Review external-facing materials (ads, landing pages, and patient instructions) to ensure they align with approved regulatory claims and clinical protocols.
• Regulatory Intelligence: Monitor and summarize updates from the FDA, FTC, and state medical boards. Help the team assess how new digital health guidelines impact eMed’s current and future product roadmap.
• Documentation & Reporting: Help maintain the "Source of Truth" for all clinical and technical specifications, ensuring that product changes are reflected in our regulatory filings.

Required Qualifications

• Currently pursuing a degree (Junior/Senior or Graduate level) in Regulatory Affairs, Healthcare Administration, Biomedical Engineering, Law, or a related field .
• A foundational understanding of HIPAA and GCP (Good Clinical Practice) is preferred.
• Meticulous attention to detail—you are the person who catches the typo in a 50-page document.
• Strong communication skills with the ability to simplify complex regulatory requirements for non-technical stakeholders.
• A "Swiss Army Knife" mindset: Comfortable moving between a legal document, a marketing review, and a data security audit.

What You’ll Learn

1. Healthcare Operations at Scale: How a telehealth company manages quality across thousands of monthly patient interactions.
2. Risk Management: How to identify and mitigate regulatory risks in a fast-evolving digital landscape.
3. Cross-Functional Collaboration: How Quality and Regulatory teams partner with Engineering, Marketing, and Clinical teams to launch new products safely.

Benefits

• Competitive hourly pay: $15.00/hour

• Onsite catered breakfast, lunch, and snacks

• Real-world experience in a rapidly scaling health-tech organization

• Exposure to executive leadership and cross-functional teams

Job Tags

Similar Jobs