G6 – Hypervisor Administrator (Senior L1 / L1.5)
Role Summary
G6 engineers handle complex troubleshooting, perform deep diagnostics, support high severity incidents, validate L2/L3 changes, and guide junior resources.
Key Responsibilities
• Perform advanced troubleshooting on VMware & Hyper V:
o ESXi host isolation/PSOD analysis
o vCenter service issues
o DRS/HA failover problems
o VM performance bottlenecks (storage I/O, CPU co-stop, NUMA alignment)
• Perform advanced datastore and storage troubleshooting:
o Multipath issues
o Datastore latency
o NFS/iSCSI mount failures
• Validate changes implemented by L2/L3 (pre/post checks).
• Support cluster level operations:
o HA/DRS configuration validation
o Host maintenance mode validations
o Resource pool and folder permission checks
• Troubleshoot Virtual Networking:
o vSwitch/dvSwitch issues
o VLAN tagging mismatch
o Port group misconfiguration
• Identify recurring problems and raise RCA based Problem Tickets.
• Lead communication during outages affecting virtualization clusters.
• Contribute to runbooks, automation improvements, and SOP creation.
• Mentor G4/G5 engineers and ensure quality of escalations.
Skills Required
• 3–5+ years of virtualization experience in VMware / Hyper V.
• Expertise in ESXi, vCenter, virtual switches, storage connectivity, clustering concepts.
• Strong command-line skills (esxcli, PowerShell/PowerCLI).
• Understanding of DR concepts (SRM optional), HA/DRS logs, vSAN basics.
• Preferred: VMware VCP DCV, Microsoft Hyper V certification.
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