Property and Casualty live chat agent Job at Confidential, Roanoke, TX

Zy9JMkRNcGQwYkE0SFQ1c1BDNCtmNDZxMUE9PQ==
  • Confidential
  • Roanoke, TX

Job Description

Are you an expereinced customer service agent interested in insruance? This is an excellent entry-level opportunity for someone looking to start a career in the insurance field without the requirement of constant phone interaction. As a non-call case worker, you will play a crucial role in ensuring the smooth and efficient handling of client inquiries through digital channels. If you are interested in learing more, apply today!

salary: $41,600 - $52,000 per year
shift: First
work hours: 8 AM - 7 PM
education: High School

Responsibilities

  • Handle basic client inquiries and requests primarily via email and live chat. This includes providing general updates on case status and processing routine information changes.

  • Accurately document all interactions, case updates, and relevant information within the internal systems.

  • Redirect claims and complex inquiries to the appropriate department or senior staff member for further handling.

  • Maintain a high standard of service and professionalism in all non-call client interactions.

  • Required to obtain your P&C license 

Skills
  • Follow-up
  • Active Listening
  • Telephone Etiquette
  • Empathy
  • Typing Skills
  • CRM
  • Basic Computer Skills
  • Basic Software Skills
  • Insurance
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Permanent employment, Temporary work, Work experience placement, Shift work

Similar Jobs

PT Telkomsel Ekosistem Digital

INTERN - Product Designer for KUNCIE Job at PT Telkomsel Ekosistem Digital

 ...pathways and career opportunities. Kuncie also offers school management systems integrated with the platform, streamlining...  ...the Role: Kuncie is seeking a talented and enthusiastic Product Designer INTERN to join our team. In this role, you will contribute to the... 

ClearSky Health

Certified Nurses Aide Job at ClearSky Health

 ...ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. The Certified Nurses Aide (CNA) , working under the direct supervision of Registered Nurse, is primarily responsible for providing direct, non-invasive... 

Veta Virtual

Local SEO Account Manager Job at Veta Virtual

 ...directly with business owners, not just running reports from the sidelines? Veta Virtual is hiring a Local SEO Account Manager for a U.S.-based digital marketing agency specializing in local SEO for the home services industry (HVAC, plumbing, roofing, electrical,... 

Merck & Co.

Senior Scientist - Pharmaceutical Process Development Job at Merck & Co.

 ...Position Overview: Senior Scientist who is an individual contributor with operational and technical responsibilities in Animal Health Pharmaceutical Sciences & Clinical Supply (R&D). This position has multiple roles including (1) leveraging experience in drug product... 

ExpressPros - Jacksonville, NC

CNC Machine Operator Job at ExpressPros - Jacksonville, NC

 ...We are seeking a skilled CNC Operator to join our team. The ideal candidate will have hands-on experience setting up and operating CNC machinesincluding lathes, mills, routers, and grindersaccording to production specifications and blueprints. Experience with GibbsCAM...