Job Description

POSITION SUMMARY:

The Rotational Trainee Program is an entry level program where individuals will spend time (rotations) in multiple departments. The Program’s objective is to provide participants with exposure to multiple aspects of business operations, gain comprehensive insight, and to prepare for future opportunities within the Company.

We are currently accepting applications and will start the interview process the week of March 16 th .

KEY RESPONSIBILITIES:

This program will involve rotational positions in a variety of departments. While a Trainee’s responsibilities will be different based on the rotation they are in, responsibilities may include:

• Answering and handling phone calls with both internal and external customers
• Responsible for timely identification and coaching of Driver safety compliance issues including Hours of Service violations
• Monitor pickups and deliveries for service failures and proactively alert the necessary parties when a load is in jeopardy of failing
• Meet empty percentage goal for assigned market of responsibility
• Ensure customer service is met through repowering, relaying or rescheduling freight
• Develop a working knowledge of a strategic carrier capacity and network
• Support and assist account managers through timely order entry and appointment scheduling
• Maintain strategic relationships with multiple clients using negotiations
• Provide exceptional customer service to continually strengthen relationships with existing customers
• Other rotations as assigned

REQUIRED QUALIFICATIONS:

• High School Diploma required
• Able to prioritize and work multiple tasks simultaneously
• Excellent written, verbal, and interpersonal communication skills, with both internal and external

PREFERRED QUALIFICATIONS: 

• Bachelor’s Degree in Supply Chain or Business preferred
• Ability to manage multiple and diverse customer relationships
• Ability to negotiate under difficult circumstances both internally and externally
• Proficiently in Microsoft Office Suite, including Outlook and Teams

Benefits:

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

Direct Deposit

We offer direct deposit to all employees.

At USA Truck, you’re more than part of a company – you’re part of a team that keeps America moving. Every mile we run, and every load we deliver is powered by dedicated professionals who take pride in what they do. We build careers, not just fill positions, giving you the opportunity to contribute, grow, and make a real impact. Your experience and perspective matter, and together we deliver reliable, high-quality service safely and with purpose .  USA Truck. Here to move. Here to grow. Here to lead.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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