Bilingual Spanish - Customer Service Representative Job at Compass Realty Inc, Tucson, AZ

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  • Compass Realty Inc
  • Tucson, AZ

Job Description

Job Description: Bilingual Spanish - Customer Service Representative at Compass Realty Inc

Job Responsibilities:

  • Handle customer inquiries via phone, email, and in person in a professional and courteous manner
  • Assist customers with property-related questions, concerns, and issues
  • Provide information about available properties, rental agreements, and leasing processes
  • Resolve customer complaints and escalate issues as needed
  • Maintain accurate customer records and documentation
  • Collaborate with colleagues to ensure excellent customer service at all times

Essential Qualifications:

  • Fluency in both English and Spanish, with excellent verbal and written communication skills
  • Strong customer service orientation and the ability to handle difficult situations with empathy and professionalism
  • Proficiency in using customer service software, databases, and Microsoft Office applications
  • Attention to detail and strong organizational skills
  • Ability to work independently and as part of a team in a fast-paced environment

Desired Experience:

  • Minimum of 1-2 years of experience in customer service or a related field
  • Experience in the real estate industry is a plus
  • Experience working with diverse customer populations

Salary & Benefits:

  • Salary Range: $45,000 - $55,000 per year
  • Currency: USD
  • Benefits package including health insurance, paid time off, and retirement savings plan

Job Tags

Work at office

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